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Fill out our Contact Form or email margaretkrinetz@gmail.com.
For immediate answers, you can also consult our FAQ's section.

 



FAQ

Shipping and Package Info

We usually ship with DHL express, you can track here your package location. Every shipping is secured and insured, we require signature at delivery for package insurance. If you request to cancel the signature you also cancel the insurance.

Custom Design

We offer custom design service, from revamp to bridal jewelry and engagement rings. Feel free to leave a message on this page or contact us directly at margaretkrinetz@gmail.com

Diamond Education

For reliable information about diamonds we suggest to follow our blog or assist our team with any question via WhatsApp or Email margaretkrinetz@gmail.com

Lead Times

Please allow 3-4 weeks to manufacture your jewelry pieces, we source best quality diamond and gemstones and each piece is handmade and goes through quality control before shipping, shipping is additional 2-5 days.